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Lounge ANA is a 900 sqm Schengen area lounge in the Terminal 1 of Lisbon Airport. It serves business class passengers of many airlines and it functions also as a Priority Pass and DragonPass lounge. The lounge is not operated by any airline rather it is being managed by a third party company. Even though the name may suggest something else, the lounge has nothing to do with the Japanese airline also called ANA.
The Location of Lounge ANA
Lounge ANA is surprisingly easy to find. It is located in the security zone of the Terminal 1. In the heart of the shopping area, there are escalators up to the second floor. The front door can be seen right away upon reaching the second floor. It is good to know that the logo of Lounge ANA is unclear and recognizing the text ANA in the logo may be difficult at first sight.
The lounge premises are next to the tarmac. It is a perfect place for aviation enthusiasts because there are great views through the big windows. Unfortunately, during warm days, the curtains may be down.
To Whom Lounge ANA Is?
Lounge ANA serves business class and first class passengers of 22 different airlines. If you are travelling in an elite class it is highly probable that your airline will invite you to this lounge. Always check your boarding pass to which lounge you have been invited.
Other customers may pay themselves right at the door and the entrance fee is 29 euros at the time of writing this article.
Lounge ANA is spacious. At the time of our visit, there was a plenty of free space and many unoccupied comfortable chairs to relax. The lounge has big windows to the tarmac but because the sun was shining brightly, there were huge curtains lowered to block the sunshine and unluckily the view to the tarmac. So unfortunately spotting planes was not as easy as we had wished.
In addition to catering services, the lounge had the usual business lounge services. There were flight information screens and well-working WiFi. Computers were available for people to whom pure WiFi was not enough. Magazines were offered.
The lounge had naturally restrooms and showers. It is good to notice that the showers are not free but you have to buy a shower kit costing 15,50 euros. That is somehow uncommon, because usually lounges showers are totally free. The lounge has also a spa.
For smokers, there is also a smoking room in the lounge.
The Easiness of Getting in
The lounge is really easy to find in the terminal 1. Just head to the center of the shopping court and take escalators up. The entrance waits for you right there. You can get in by Priority Pass, DragonPass, airline invitation or by paying entrance fee at the cash desk.
The lounge is spacious. Chairs are comfortable. The view is great but during the sunny time the curtains may be down. The lack of free showers decreased our rating.
The food and drink selection is the weakest link in the lounge. There is no warm food available but just some snacks like chips, cookies and sandwiches. The drink selection was better including soft drinks, wine, beer, Nespresso coffee and water.
Friendliness of the Customer Service
The staff were friendly during our visit. There was absolutely nothing to complain but also nothing to praise.
Lounge ANA is an ordinary business lounge with good quality. It has all basic services except free shower. All services were offered with quality.
Where to Buy an Entrance?
Business class passengers of 22 airlines are invited to Lounge ANA. Other options to get in is to have Priority Pass or DragonPass memberships or Diners Club credit card. The entrance can also be bought inexpensively from Lounge Pass or LoungeBuddy services. In other words, there are multiple ways to get in to this lounge.
If you have a long connection time in Lisbon or you arrive to the airport early, visiting Lounge ANA is absolutely recommended. The entrance cost is moderately low and you get all basic services inside. The peaceful atmosphere is a definitely good reason to visit this lounge.
Would you like to have more information about airport lounges. We have also written the Ultimate Guide to Airport Lounges. Check it to learn the best ways to get in.