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Common Questions

Who can visit Plaza Premium Lounge at Frankfurt Airport? 
Anyone. You can pay yourself in, have an invitation or use your American Express Platinum card to get complimentary access.
Where is Plaza Premium Lounge? 
It is in Terminal 2 in Concourse D. Follow the signs and you will easily find it.
Is Plaza Premium Lounge before security checks? 
Unfortunately, it is.
Is Plaza Premium Lounge before passport control? 
No, it is not. That is why the lounge is suitable only for non-Schengen passengers.
Where can I buy access to Plaza Premium Lounge? 
You can buy it from Plaza Premium website.
Is there warm food in Plaza Premium Lounge? 
Yes, there is. You can also find lighter snacks.
Are there alcoholic drinks in Plaza Premium Lounge? 
Yes, there is wine and beer.
Is Plaza Premium Lounge in Frankfurt Airport a good choice? 
We think yes. Go and try it yourself.

Review: Plaza Premium Lounge at Frankfurt Airport

Soft chair and view
Located at a corner of Terminal 2 in Frankfurt Airport, Plaza Premium Lounge has large windows which illuminates the lounge with daylight. What could be more relaxing than sitting on these chairs in a spacious lounge?

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We visited Plaza Premium Lounge at Frankfurt Airport's Terminal 2 before flying out to Hong Kong. The lounge offered good services but its design was a little outdated. We can still recommend this lounge for passengers who need to relax and enjoy tasty food before continuing their journey. Read more from our lounge review.

Frankfurt Airport

Frankfurt Airport is the 4th busiest airport in Europe. Almost every international European airline flies multiple times a day to this big German city. In addition, the airport is the hub of Lufthansa - Germany's flag carrier.

Frankfurt Airport has two terminals. Lufthansa and its Star Alliance partners dominate Frankfurt Airport's Terminal 1 while Terminal 2 is used by other airlines. It is possible to move between these two terminals using the free shuttle service called SkyLine. This train, SkyLine operates both on the transit and public side. Terminals of Frankfurt Airport are connected so passengers who aren't in a hurry may also choose to walk from one terminal to the other.

Plaza Premium Lounge

The entrance of Plaza Premium Lounge, Frankfurt Airport.
The entrance of Plaza Premium Lounge located in Terminal 2 of Frankfurt Airport.

Plaza Premium Lounge welcomes passengers departing to non-Schengen destinations from terminal 2 of Frankfurt Airport. Since terminals 1 and 2 are connected, it is also possible (even though it's not practical) to visit the lounge from terminal 1. Plaza Premium Lounge is operated by Hong Kong Plaza Premium Group which is known for its high-quality airport lounges in major airports around the globe.

Location

Plaza Premium Lounge is located after the passport control but before the security checks. That means you need to prepare 30 minutes extra time after a lounge visit to clear the security check before reaching your gate.

Signage at Frankfurt Aiport showing directions to Gates D leading to Plaza Premium Lounge.
Plaza Premium Lounge is located near gate D08 so just follow the directions as seen in this picture.

The lounge is at a corner of Terminal 2 on level 3 near gate D08. The signs leading to the lounge are clear. The location is peaceful but it may take half an hour to reach and complete the security check. It is important to choose the correct security check leading to your departure gate as many of them exist.

Plaza Premium Lounge welcomes both departing and arriving passengers.

Entrance of Plaza Premium Lounge in Frankfurt Airport
You will find the lounge at a corner close to the airline's lounges.

How to Get in?

Plaza Premium is a pay-in lounge. You can pay the entrance fee on the spot or pre-purchase a visit on Plaza Premium website. Denied access to the airport lounge can be a possibility if the lounge is so busy. Plaza Premium Lounge welcomes American Express Platinum cardholders and airline customers with a lounge invitation free of charge.

We recommend purchasing a lounge visit before the journey to guarantee access also during busy hours.

Our Visit to the Lounge

The reception desk of Plaza Premium Lounge, Frankfurt Airport.
You can pay yourself in, have an invitation or use your American Express Platinum card.

We visited Plaza Premium Lounge at Frankfurt Aiport after landing from an early Helsinki flight before continuing to Hong Kong with Cathay Pacific. First, we needed to clear the passport control in Terminal 2. Then, we just followed the signs to Plaza Premium Lounge and found the lounge easily. We were somehow unlucky to notice that our departing gate was at the opposite corner of the terminal. However, still, it was only 10 minutes walk away from the lounge. Even though the lounge's location was not optimal this time, for many other passengers the site may be perfect. For example, the lounge is the best match for people flying out from Concourse D at Frankfurt Airport.

First Impression

We arrived at an almost empty lounge. The receptionist welcomed us in a friendly way and after a few minutes, we could choose the best seats in the lounge. We used American Express Platinum card to get complimentary access.

The first impression was warm but the lounge looked older than we had expected. Usually, Plaza Premium Lounges are stylish and in perfect condition but the lounge at Frankfurt is not as shiny. If older furniture and more traditional design are not issues, this lounge is still a good choice.

Violet sofa
The lounge had many traditional sofas which were comfortable.

There is no tarmac view from the lounge but large windows open to parking areas, roads and Skyline tracks. In other words, this lounge does not offer any special view but the location at a corner makes it bright and the lounge is also spacious. Plaza Premium Lounge is a perfect place to relax in a quiet environment.

Food and Drinks

Food and Drinks are one of the most important complementary services in any lounge. Plaza Premium Lounge does this part well.

Catering table of  Plaza Premium Lounge, Frankfurt Airport.
The lounge served warm food, snacks and fruits from buffet tables.
Fruit on the buffer table
It was nice to notice that the lounge served also fresh fruits, candies and chocolates.

During our visit, the lounge served water and beer bottles, wine and soft drinks from a machine. Banana smoothies were a refreshing surprise. Moreover, traditional juices were also available.

Rolled sandwich and the warm soup at the Plaza Premium Lounge, Frankfurt Airport.
Rolled sandwich and the warm soup were just right for a hungry stomach.

For food, we got Asian-style rendang, potatoes, tortillas and croissants. Also, cookies, candies and fruits were available. The selection was better than in average airport lounges.

In Plaza Premium Lounge, you can enjoy a good warm meal, snacks or just have some drinks.

Facilities

We liked that the lounge had different kinds of tables and chairs. For work, you can choose a work desk and a simple chair. For relaxing, softer chairs next to the windows are better. During our visit, the lounge was almost empty so we could easily choose our preferred seat.

Comfortable sofas at the Plaza Premium Lounge.
There were comfortable sofas at the lounge where tired visitors could lie down.
Comfortable violet chairs at the Plaza Premium Lounge.
The lounge had violet soft chairs and wooden tables and in front of them, there was a television.

The lounge had a unique flight information monitor in front of the reception desk. The flight monitor looked modern but the information is quite small so it might not be visually friendly for people with declined vision compared to traditional flight monitors which display information in the bigger text.

Flight information monitor at the Plaza Premium Lounge, Frankfurt Airport.
Flight information monitor was near the reception. It was modern but had quite a small font.
Chairs and television screen at the Plaza Premium Lounge, Frankfurt Airport.
There was one TV screen in the lounge.

The lounge had a playroom. In practice, nothing happened there. In the room, there was a sofa, a table soccer game and a table. It is a little difficult to imagine to whom this room was meant.

Playroom
At the playroom was a table soccer game, a sofa and a table but we haven't seen anyone using them.

There are power sockets everywhere in the lounge. Charging devices and using laptops have been made easy.

Power sockets and desks
The lounge has plenty of power sockets just next to the chairs so you can charge your devices more easily.
World clocks at the lounge
Above this empty magazine rack are these three world clocks.

Workdesks

For lounge visitors needing to do some work on their laptops, it would be suitable to work on a proper desk. Luckily Plaza Premium Lounge at Frankfurt Airport has a few of them.

Workdesks at the lounge
The lounge had traditional work desks. This is good because it is more ergonomic to work on a proper desk instead of a sofa.

Wi-Fi

Reliable Wi-Fi is necessary either for business or leisure travellers. Airports have Wi-Fi services but they are often very slow due to the huge volume of concurrent users. That is why lounges offer dedicated Wi-Fi for their customers.

Wi-Fi connection details at the Plaza Premium Lounge, Frankfurt Airport.
The lounge's Wi-Fi was fast and no need to enter a password to connect.

Plaza Premium Lounge had a well-working Wi-Fi. We connected our laptop to the network without challenges and the network worked well and fast. The Wi-Fi was free to use and no need for a password to connect.

Showers

An image of one of the shower rooms at the Plaza Premium Lounge, Frankfurt Airport.
It was great to have a relaxing shower at the Plaza Premium Lounge, Frankfurt Airport before continuing our long flights to Bali, Indonesia via Hongkong.

Usually, we are not interested in having a shower in a lounge but this time we made an exception. We had a long flight ahead so we wanted to feel fresh. Luckily, Plaza Premium Lounge in Frankfurt Airport had two showers without the need to pay extra cost to use it. To access them, we just needed to give our boarding pass to the staff who friendly guided us to the shower area. There were two private showers and inside each shower room was a toilet. Towels, comb, shower gel and the hairdryer were provided.

Hidden door to the shower
To be able to access the shower area, we needed to ask the staff of the lounge who escorted us via this door to the shower.

The shower area is located in an adjacent room but the outer space inside this separate room isn't obviously in use during our visit as it seems to be under maintenance work. Overall, the shower facility is clean and has good water pressure.

Corridor of the shower area of Plaza Premium Lounge, Frankfurt Airport
This corridor was leading to the shower rooms of Plaza Premium Lounge, Frankfurt Airport.

Toilets

The lounge has toilets for males and females. It is sometimes annoying to notice that even many good lounges in major airports do not have toilets inside their premises. Plaza Premium Lounge is not one of them.

Rating

We rate Plaza Premium Lounge at Frankfurt Airport as a 4-star lounge. The overall experience we had compared to other Plaza Lounges we have previously visited is not equally good but still a very nice place to relax before the flight. The food is good, the drink selections are okay, and there is a lot of space, so it is easy to work in the lounge. Access to the shower without extra fees is also a good complimentary service.

PRO TIP
Spend your layover in a lounge and give your mind and body energy for the next flight. Pre-book a visit on Plaza Premium Lounge.

Common Questions

Who can visit Plaza Premium Lounge at Frankfurt Airport? 
Anyone. You can pay yourself in, have an invitation or use your American Express Platinum card to get complimentary access.
Where is Plaza Premium Lounge? 
It is in Terminal 2 in Concourse D. Follow the signs and you will easily find it.
Is Plaza Premium Lounge before security checks? 
Unfortunately, it is.
Is Plaza Premium Lounge before passport control? 
No, it is not. That is why the lounge is suitable only for non-Schengen passengers.
Where can I buy access to Plaza Premium Lounge? 
You can buy it from Plaza Premium website.
Is there warm food in Plaza Premium Lounge? 
Yes, there is. You can also find lighter snacks.
Are there alcoholic drinks in Plaza Premium Lounge? 
Yes, there is wine and beer.
Is Plaza Premium Lounge in Frankfurt Airport a good choice? 
We think yes. Go and try it yourself.

Bottom Line

Frankfurt Airport is a well-known hub and one of the busiest airports in Europe as millions of travellers have flight connections there every year. There are multiple lounges to choose from and Plaza Premium Lounge is one of the most well-known external lounge operators at Frankfurt Airport.

Plaza Premium Lounge is an excellent choice despite its outdated interior design. It has versatile services and a quiet atmosphere. According to our experiences, the staff were very friendly and helpful.

What is your favourite lounge at Frankfurt Airport? Comment below!

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Destination: Germany

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