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Common Questions

Where is Sunclass Airlines from? 
The headquarters of the airline is in Copenhagen
Where can I buy tickets for Sunclass Airlines? 
The flight tickets are being sold only by tour operators
Does Sunclass Airlines provide tasty meals? 
Yes, they do. But the meals are not free in Economy class. They need to be ordered separately.
Where does Sunclass Airlines fly to? 
The airline flies to holiday destinations in southern Europe, Africa and Asia.
What is the fleet of Sunclass Airlines like? 
The airline has Airbus A321 and A330 aircraft.
Is there entertainment onboard Sunclass Airlines? 
Yes, there is. You can connect to the entertainment system with your mobile phone using Wi-Fi.
Are the seats onboard Sunclass Airlines spacious? 
They are not, but they are also not too tight. It is possible to reserve a more spacious seat with extra fees.

Sunclass Airlines - a Nordic Charter Carrier

Sunclass Airlines Airbus A321 at Funchal
Sunclass Airlines is a Nordic charter airline.

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We reviewed Sunclass Airlines on the routes from Helsinki to Madeira and to Cape Verde. Sunclass Airlines is a small charter airline carrying Nordic travellers to destinations mainly in Southern Europe and North Africa, as well as some long-haul destinations. Read from our review the reasons why we rated this airline with 4 stars.

Sunclass Airlines

Sunclass Airlines is Danish charter airline with its headquarter in Copenhagen. Originally founded in 1994, Sunclass Airlines has changed its name thrice. The airline was formerly known as Premiair A/S, MyTravel Airways and Thomas Cook Airlines Scandinavia before it was officially renamed as Sunclass Airlines in 2019.

Sunclass Airlines is a holiday carrier taking travellers from Nordic cities to holiday destinations mainly in Southern Europe and North Africa, as well as some long-haul destinations. The airline is affiliated with nordic tour operators Swedish Ving and Finnish Tjäreborg which take tourists to leisure destinations.

Fleet

Currently, the airline has only 9 narrow-body aircraft and 4 wide-bodies but more modern aircraft have been ordered. The short-haul destinations are operated with Airbus A321-200. The capacity is 212 passengers. Long-Haul destinations are flown with the Airbus A330 series which can carry more than 300 passengers onboard.

Sunclass Airlines A321 landing at Madeira
Sunclass Airlines flies with Airbus A321 to Madeira and many other short destinations.

Route Network

Sunclass Airlines has destinations in Southern Europe, Northern Africa and Far-East Asia. The airline has hubs in Denmark, Sweden and Norway. In Helsinki, the airline has not a hub even though it operates different routes from the Finnish capital.

Sunclass Airlines does not sell tickets on their website but all flight tickets are being sold by tour operators, for example by Ving. Usually, flights are part of a holiday package but it is also possible to buy flights only. The price level is moderate but last-minute deals can be surprisingly low.

Sunclass Airlines A321 at Madeira
This Airbus A321 took holiday-makers from Helsinki to Madeira.

Travelling on Sunclass Airways

Travel Classes

Sunclass Airlines has two travel classes: Economy and Plus.

Economy class ticket includes a normal seat in the middle or rear of the plane. The entertainment system can be used free of charge with a traveller's mobile device. On A330 aircraft, there is also a personal screen attached to the seat. No extras are included free of charge.

The entertainment system of Sunclass
A passenger can connect to the entertainment system with any Wi-Fi-enabled smartphone, tablet or laptop computer.

Plus class ticket includes a seat in the front of the plane, free luggage allowance in the case of a holiday package and a free meal. On Airbus A330 aircraft, the seat is also more spacious and there is a personal entertainment system with headphones. If you have booked just a flight, there is no free hold luggage allowance.

On long-haul flights, meals are always included.

Luggage Rules

In Economy class, it is only allowed to take 6 kg of luggage into the cabin. Luggage in the hold is an affordable extra service. The weight allowance is only 14 kg, and the traveller must pay a higher price for heavier luggage.

In Plus class, it is allowed to take 6 kg into the cabin and 20 kg to the hold free of extra charges. It is possible to combine weight allowance among travellers whose tickets are in the same booking.

Meals

Sunclass Airlines does not offer meals free of charge in Economy class on short-haul flights. A meal can be preordered or snacks can be bought on board. In Plus class, a meal without drinks is included in the ticket price.

Sunclass Airlines has many kinds of menus that can be preordered. Sunclass menu is an affordable option including a warm meal, dessert and coffee. No drinks are included. Premium menus also include a drink.

Sunclass Menu
Drinks are not included in the Sunclass Menu but the meal has salad and bread rolls. This meal was served en route from Cape Verde to Helsinki.
Sunclass Menu dessert
The meal included also a dessert with coffee/tea.

Entertainment

Short-Haul aircraft have an entertainment system that is used with a traveller's mobile phone. You need to connect to the onboard Wi-Fi and access the entertainment system with a web browser. The system includes movies, TV series, music and games. Using the entertainment system is free of charge. There is no internet connection available, not even a pa aid one.

The menu of Sunclass entertainment system
The entertainment system provides many services but no internet connection.

Long-Haul aircraft have a similar system but there are also personal screens attached to the seats.

Our Sunclass Experiences

In February 2022, we flew from Helsinki to Madeira with Sunclass Airlines. The flight was part of a tour package bought from Tjäreborg. The basic price included only the flight and we had to pay more for all extra services like check-in luggage and pre-ordered meals while drinks were ordered and paid inflight.

During our 66-hour flights, there was a cart sale two times and a lottery ticket sale. The meals were distributed after the first cart sale.

Sunclass entertainment system technical flight data
The entertainment system provided some technical data on the flight progress.

The flights were on time. On the outbound flight, Sunclass Airlines lost all passengers who preordered tax-free shopping. On the inbound flight, the safety card was missing from the seat pocket.

It was possible to do the online check-in 24 hours before the flight. The process was simple and the seats were allocated automatically. Only the luggage drop was done at the airport. Staff also printed copies of the boarding passes automatically during the luggage drop.

Check-in for a Sunclass flight at Helsinki
It was possible to do an online check-in but we still had to visit the check-in counter to drop off luggage.

Trip to Cape Verde

In December 2022, we made a self-arranged trip to Cape Verde from Helsinki via Las Palmas Spain with flights from Sunclass Airlines. Because the flight duration was long, the aircraft made technical stops at Gran Canary primarily for refuelling. Also, the crew was replaced there.

Sunclass Airlines A321 at Sal Airport
A flight from Helsinki to Cape Verde takes more than 9 hours.

Our recent Cape Verde flight experience with Sunclass Airlines was even better than that of our previous Madeira trip with the airline. The food had the same price but the meal was more versatile. On the second leg of the flight, a snack was served but that did not increase the price. Also, the customer service was friendly on these flights.

Maspalomas from the air
On the route to Cape Verde, you can see Maspalomas from the air during the intermediate landing.

Rating

Aircraft

We have flown with Airbus A321-200 of Sunclass Aiways. The aircraft were moderately new and the cabins appeared clean, in good condition and decorated with neutral colours. The temperature inside has been perfect for the whole duration of the flights.

The cabin of Sunclass Airlines A321
The cabins of Airbus A321 aircraft were clean and in good condition.
Sunclass Airlines snack
We were surprised on our latest flight with Sunclass Airlines to Cape Verde to have a snack in addition to the warm meal. The meal price was the usual but more food was served. For example, the cabin crew even offered extra bun for willing passengers but not any more extra butter.

Seat

The seats have not been as tight as we had expected. There has been enough space even for a tall person. The pitch between the rows is 30 inches which is more than many low-cost airlines. Even though the seats are still not spacious, they are good enough for a short flight in Economy class. People who prefer having more legroom can purchase a seat with extra space.

Info screen
Between every 3 rows of Sunclass Airlines' narrow-body aircraft, there are flight information screens.

Seats are allocated automatically during the online check-in. They cannot be changed. Pre-purchasing a seat is the only way to secure your preferred seat.

Lavatories

A321 aircraft have 3 lavatories in the rear of the plane for economy passengers and a lavatory in the front of the plane exclusively for Plus passengers' usage. During our flights, we had no issues to complain about as there was a constant supply of hygiene products like hand soap, toilet paper and hand towels.

On our flight to Cape Verde, one lavatory was out of order.

Staff

Flight attendants have behaved in a friendly way and handled all their tasks well on our flights. Some of them have spoken Finnish and the rest have spoken at least English. Most likely, the staff have been from Nordic countries.

Distributing the preordered meals has been a little inefficient. The meals have not been distributed row by row but in quite a random order from an outsider's view. That takes a lot of time and looks confusing.

Some of the pilots have spoken Finnish and some English. On our flights, they gave an intermittent announcement about the progress of the flights.

Food and Drinks

Before the meals, drinks have been sold from a cart. The basic Sunclass Menu does not include drinks in economy class but in premium meals for Plus class passengers, drinks are included. The usual drink selection has been soft drinks, water, juice and alcoholic drinks. The prices have been moderate.

Our preordered Sunclass Meals have been surprisingly tasty. On the outbound flight to Madeira, we were served beef patties with chocolate mousse. On the flight back, we had chicken risotto with strawberry mousse. The meals could have included bigger portions.

Chicken risotto airline meal
On our flight to Madeira, we were served tasty chicken risotto as a Sunclass meal. No drinks and salad were included. Instead, they must be purchased before meals are served.
Chocolate mousse
As a dessert, Sunclass Airlines served chocolate mousse.

Entertainment

The aircraft had flight information screens installed above the seats in every 4th row. They have shown only real-time flight information with a map and technical data. The entertainment system could have been availed using one's mobile phone.

To use the entertainment system, a user needs to connect to the aircraft's Wi-Fi. Logging into the service works smoothly so it is easy to connect to the system. The entertainment system gave options to listen to music, watch movies and TV series and check your flight information free of charge. Also, a few games and Sunclass information pages are available, for example, travel-related information about the city destinations of Sunclass Airlines can be watched in low-definition videos.

Movies on Sunclass entertainment system
The entertainment system contains movies and series.

Overall Experience

SMS message
Sunclass Airline sent a message to all passengers for being unable to deliver tax-free preordered items on our outbound flight to Madeira.

We rate Sunclass Airlines as a 4-star charter airline. Almost everything has been smooth except the pre-ordered sales service on the Madeira flight was a disappointment for most passengers when tax-free items failed to be delivered due to logistical problems as they claim. Otherwise, all steps of the flights from check-in to landing have worked well. There is still room to improve the existing service but the airline is already a good choice for holiday-makers. Everything went smoothly for our latest return flights with the airline from Helsinki to Cape Verde. With the improvement from our previous flights, they truly deserved to be Europe's best airline in 2022. The airline garnered the award Best Airlines Europe in April 2022 besting the other nominees including Air France, British Airways, Finnair, KLM, Lufthansa, SAS, Swiss, TUI Fly Nordic and Turkish Airlines.

Sunclass entertainment system flight map
We were able to follow the progress of our flights directly from our mobile phones.

Common Questions

Where is Sunclass Airlines from? 
The headquarters of the airline is in Copenhagen
Where can I buy tickets for Sunclass Airlines? 
The flight tickets are being sold only by tour operators
Does Sunclass Airlines provide tasty meals? 
Yes, they do. But the meals are not free in Economy class. They need to be ordered separately.
Where does Sunclass Airlines fly to? 
The airline flies to holiday destinations in southern Europe, Africa and Asia.
What is the fleet of Sunclass Airlines like? 
The airline has Airbus A321 and A330 aircraft.
Is there entertainment onboard Sunclass Airlines? 
Yes, there is. You can connect to the entertainment system with your mobile phone using Wi-Fi.
Are the seats onboard Sunclass Airlines spacious? 
They are not, but they are also not too tight. It is possible to reserve a more spacious seat with extra fees.

Bottom Line

Our Sunclass experiences have been better than we had expected. The flights departed on time, the service has been good and we have got tasty meals. The inflight entertainment systems have worked well. The airline follows a low-cost model so you need to pay separately for every extra.

Sunclass Airlines A321 during the dusk
Sunsets in the air are always beautiful.

The meals were satisfying. However, the order of serving the meals could have been more organized. Despite this minor issue, the overall experiences with Sunclass Airlines have been very good.

Have you flown with Sunclass Airlines? Tell us about your experience by commenting below!

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Destination: Denmark

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