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Review: Transavia Offers Quality with Less Money

Transavia B737-800 plane at the gate in Amsterdam Airport

Currently Transavia has only Boeing 737 planes that are really popular among low-cost airlines. Our B737-800 from Amsterdam to Helsinki had the new livery of Transavia.

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Transavia - A Dutch Low-cost Airline

Transavia is a low-cost airline coming from the Netherlands. This airline may not be familiar to many travellers but actually the airline is already more than 50 years old. Transavia has small short-haul fleet and it flies mainly inside Europe.

Nowadays, Transavia is owned by Air France-KLM. Its main hub is located in Amsterdam and Transavia is concentrating especially on holiday routes departing from the Netherlands.

Transavia Boeing 737 plane at Amsterdam Airport.

Transavia was branding itself as transavia.com before. It is still possible to see this old livery of Transavia airline.

Our Flight from Amsterdam to Helsinki

We flew from Amsterdam to Helsinki by Transavia. The route was newly opened and so it is the first time that Transavia has its own route to Helsinki. Its parent KLM, flies between Helsinki and Amsterdam too, but Transavia is offering much cheaper flights. Even though Transavia is a low-cost airline, there are not huge differences between Transavia and KLM when it comes to the service quality.

Our flight departed in the evening from Schiphol Airport. Schiphol is the main airport of Amsterdam and also one of the busiest airport in Europe. Our flight was operated with a really new Boeing 737-800, which means the plane is in really great condition. It also had the new livery of Transavia.

The plane arrived to Helsinki Airport almost on the time. The departure from Amsterdam got delayed about 30 minutes due to traffic restrictions, a common incident for flights leaving from Schipol Airport being one of the busiest airports in Europe.

Perfect Quality in the Low-cost Class

The quality was perfect in the low-cost class. The plane was really clean, brand new and it had a relaxing green colour theme. Crew were working professionally and there wasn't any kind of over-marketing about in-flight services in contrast to other low-cost airlines like Ryanair is doing. To be honest, we felt that we were flying by a traditional airline even though Transavia profiles itself as low-cost airline.

The ticket was cheap and it included only the flight. However, by checking-in online we were able to choose a standard seat freely. Better seats are to be sold.

Hand Luggage Restrictions of Transavia

Be careful with your hand luggage when flying with Transavia. The limits are quite ordinary: 1 item weighting maximum 10kg is allowed with max. dimensions of 55 x 40 x 25. However, if the hand luggage is larger than 45 x 40 x 25 cm, it may end up to the airplane's cargo because overhead bins get easily full.

Transavia is checking the weight of your hand luggage at Schiphol Airport. Be sure it does not weight more than 10 kilograms. If the luggage is too big and the plane is full, they will be asking you to check-in your hand luggage free of charge. Transavia seems to be really strict with their baggage policy.

Strict luggage policies are not uncommon among low-cost airlines. However, many low-cost airline allow one piece of hand luggage and also one small personal item. Transavia does not offer free personal item but they didn't seem to have any strict control at the gate like Ryanair and Wizzair have, whereas their staffs check every single passenger meticulously before boarding.

Our Rating

Our Transavia review includes ratings from 1 star to 5 stars.

Customer Service and Professional Skills

According to our experiences, cabin crew were working really professionally and they were also friendly. On-board service started soon after the take-off and it was handled well and fast. It is difficult to evaluate pilots' professionalism but pilots of this Transavia flight gave informative speaks and the plane was operated smoothly from our point of origin to our destination.

Cabin of the Plane

The cabin was really clean, new and it had a nice green colour theme. Because Transavia is a low-cost airline there was not much legroom.

The cabin of Transavia B737 plane

The cabin of Transavia B737-800 had a relaxing green coloured cabin. It was really clean and visually appealing.

Ticket Price

Our tickets were extremely cheap. Ticket prices vary a lot so it is impossible to say what is the average rate. At least the lowest fare class seems to be really low.

On-board Catering Services

Transavia does not offer any free snacks or drinks during the flight. You may buy light meals and drinks from their small selection. Low-cost airlines' catering selection is very similar and Transavia does not make any expections. They have the same kind of products available as all other low-cost airlines have, not any better or worse.

Price to Quality Ratio

The quality in the low-cost class is high and the ticket price is quite low. Hence, the Price to Quality ratio becomes high.

Overall Rating

If you are looking for a decent and cheap low-cost airline, Transavia may be your choice. There is not any reason to pay more by flying with KLM because KLM as a traditional airline does not offer anything more. However, the ticket price of KLM flight is much more expensive.

Transavia B737-800 in Helsinki in the evening

It was a pleasure to arrive to our home base in Helsinki. The spring had come and Nordic evenings are sometimes really beautiful.

Why Do We Recommend Transavia?

The answer is simple: We got good quality flight experience with a cheap price tag. Everyone understands that low-cost airlines do not offer business class quality, but no-one should expect it. If you are just looking for a basic connection from point A and B, we recommend you to consider flying with Transavia whenever they are offering the route.

Have you flown with Transavia or maybe written your own Transavia review? Please comment below. We are always happy seeing you liking and sharing the article.

Flight prices vary a lot and comparing them is vital to get cheap flights. Check our booking resources to get your flights cheaper.

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We are updating articles when we get new information. This article has been edited last time on 09/18/18.


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Comments (4)

  1. great information here.....
    I wante? to thank you for th?s great read!! ? certainly loved every little bit of it.
    I’ve ??t you bookmarked to check out new stuff you post

    Reply

  2. Thanks in favor of sharing such ? good idea, piece of ?riting
    is good, thats why i have re?d it complet?ly

    Reply

  3. Aug 27, 2018 at 21:34 EEST Joanne Miller :

    I tend to disagree. Here is my review.
    Our family flew with Transavia on the 19th of August. Myself, My husband and our 3 children all under 8. My husband had booked a wheelchair assist because he had surgery on his ankle just a few weeks ago. Upon check in for our flight we were directed to go upstairs to meet the wheelchair. We tried to find it and could not. We asked another member of staff at the airport who directed us to the other side of the terminal. We could not find it. We asked another member of staff and they directed us back downstairs. At this point we decided to give up and just go through security as we were just being sent all over the airport with 3 children increasing the strain on my husband. We were under the assumption that someone at the gate may be able to help. At security we again stated that we were supposed to have a wheelchair assist. In the security line the agents took my husbands crutches to scan and did not return them to him causing him to fall before he finally got to the area to pick them up despite asking the attendants for them. When we got to the gate we saw our flight was delayed so we attempted to get staff attention to get someone to bring the wheelchair as there were no chairs available for him to sit. Staff did nothing to help for at least 30 minutes at which point they then directed him to a place he could sit. I asked the gate staff again about the wheelchair assist. They shrugged and shook their heads and continued with what they were doing. When our flight finally began the boarding process I AGAIN asked them about wheel chair assist or at least priority boarding. The woman shook her head and told my husband to stay seated. As the other passengers started boarding so he tried to get up so he could get to his seat without waiting in the line. The same woman told him to sit down. Once every other passenger was waiting to board we were then told to go wait in line. He was then forced to stand for an extended period of time at the end of the line to board. As we got toward the door of the plane the woman who had been at the desk standing near the door. I asked her how I could prevent this from happening again and she was very rude in her body language and did not answer my question and instead began turning red in the face and stormed away. When we finally got on the flight I got the attention of a flight attendant. She was incredibly helpful and informed us that yes, it was on the flight manifest that he was supposed to have an assist but that the gate staff said we never told them. But we did tell them. We asked all over the airport. At check in, at information desks, at security, at the gate multiple times. It took days for my husband to recover from what happened. I do not fault the staff on the plane as they were absolutely lovely and did all that they could to resolve the problems and made sure there was a wheel chair waiting in Sevilla. But the damage was already done by the gate staff and all the staff we had come into contact with prior to that. My husband was put through incredible amounts of pain because of the way our family was treated. I have been all over the world and this is absolutely the worst experience I have ever had with an airline. Treating a passenger who needs assistance in this manner is completely unacceptable. I have been dealing with their customer service since then and it's been absolutely infuriating. Getting a hold of them was a feat unto itself! And finally making contact with "Gloria" didn't exactly help either. She has been completely unhelpful and came off as down right insulting on more than one occasion. I'm now looking up advocates for disabled rights as this could have happened to my Mum or Grandma who are both permanently disabled and I do not believe the airline is doing anything to stop this from happening again. So no. I will not recommend this airline until I see some actual evidence that they care about what happened and plan to fix it.

    Reply

  4. Hi Joanne, thanks for taking time sharing your detailed story regarding you and your family's travel experience with Transavia Airline. We are sad hearing this very unfortunate incident your family has encountered with said airline. We recommend you to give a written feedback to Transavia Airline as this would be the best way to air your concern and hopefully they take responsibility of the matter by conducting thorough investigation. More IMPORTANTLY, We wish them to implement measures to serve best all their passengers taking note of special needs like your husband had.

    Reply

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