Review: Lounge ANA at Lisbon Airport
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Lounge ANA is a business class lounge in Terminal 1 of Lisbon Airport. We visited the lounge in May 2018. Please read our review to learn how we rated the lounge and what the easiest way to try the lounge yourself is.
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Lounge ANA
Lounge ANA is a 900 sqm Schengen area lounge in the Terminal 1 of Lisbon Airport. It serves business class passengers of many airlines, and it also functions as a Priority Pass and DragonPass lounge. The lounge is not operated by any airline. Rather, it is being managed by a third-party company. Even though the name may suggest something else, the lounge has nothing to do with the Japanese airline also called ANA.
The Location of Lounge ANA
Lounge ANA is surprisingly easy to find. It is located in the security zone of Terminal 1. In the heart of the shopping area, there are escalators up to the second floor. The front door can be immediately seen upon reaching the second floor. It is good to know that the logo of Lounge ANA is unclear, and recognizing the text ANA in the logo may be difficult at first sight.
The lounge premises are next to the tarmac. It is a perfect place for aviation enthusiasts because there are great views through the big windows. Unfortunately, during warm days, the curtains may be down.
To Whom Lounge ANA Is?
Lounge ANA serves business class and first-class passengers of 22 different airlines. If you are travelling in an elite class, your airline will probably invite you to this lounge. Always check your boarding pass to which lounge you have been invited.
The easiest way for economy passengers to get into Lounge ANA is to have Priority Pass or DragonPass membership. Also, Diners Club card holders are welcome to Lounge ANA.
Other customers may pay themselves right at the door, and the entrance fee is 29 euros when writing this article.
Peaceful Lounge
Lounge ANA is spacious. During our visit, there was plenty of free space and many unoccupied comfortable chairs to relax. The lounge has big windows to the tarmac, but because the sun was shining brightly, huge curtains were lowered to block the sunshine and unluckily view of the tarmac. So, unfortunately, spotting planes was not as easy as we had wished.
The lounge had the usual business lounge services besides catering services. There were flight information screens and well-working Wi-Fi. Computers were available for people to whom pure Wi-Fi was not enough. Magazines were offered.
The lounge had natural restrooms and showers. It is good to note that the showers are not free, but you have to buy a shower kit costing 15,50 euros. That is somehow uncommon because lounge showers are usually free. The lounge has also a spa.
For smokers, there is also a smoking room in the lounge.
Our Rating
The Easiness of Getting in
The lounge is easy to find in Terminal 1. Just head to the centre of the shopping court and take the escalators up. The entrance waits for you right there. You can get in by Priority Pass, DragonPass, airline invitation or by paying the entrance fee at the cash desk.
Comfyness
The lounge is spacious. The chairs are comfortable. The view is great, but the curtains may be down during the sunny time. The lack of free showers decreased our rating.
Catering
The food and drink selection is the weakest link in the lounge. No warm food is available, just snacks like chips, cookies, and sandwiches. The drink selection was better, including soft drinks, wine, beer, Nespresso coffee and water.
Friendliness of the Customer Service
The staff were friendly during our visit. There was absolutely nothing to complain about but also nothing to praise.
Overall Rating
Lounge ANA is an ordinary business lounge with good quality. It has all the basic services except a free shower. All services were offered with quality.
Where to Buy an Entrance?
Business class passengers of 22 airlines are invited to Lounge ANA. Other options to get in are to have Priority Pass or DragonPass memberships or a Diners Club credit card. The entrance can also be bought inexpensively from Lounge Pass or LoungeBuddy services. In other words, there are multiple ways to get into this lounge.
There are many ways to access airport lounges.
- Infrequent travellers may book lounge visits on Lounge Pass.
- Frequent travellers may benefit from a lounge membership. Read our Priority Pass review.
You will find more helpful information from our Airport Lounge Guide.
Bottom Line
If you have a long connection time in Lisbon or arrive at the airport early, visiting Lounge ANA is recommended. The entrance cost is moderate; you will get all the basic services. The peaceful atmosphere is a good reason to visit this lounge.
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