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EasyJet - a Group of Low-cost Airlines
EasyJet UK is a British low-cost airline founded in 1995. It is headquartered at London Luton Airport from where the airline started its first routes to Glasgow and Edinburgh in 1995. EasyJet is not a single airline but a group of airlines. In addition to EasyJet UK, there are two other airlines comprising this airline group: Vienna-based easyJet Europe and Geneva-based easyJet Switzerland.
All said the companies are flying under the same easyJet brand and customers rarely know which airline they are using. EasyJet Europe was founded to overcome traffic restrictions caused by Brexit. EasyJet Switzerland has started its operations already in 1988 as TEA Switzerland but after easyJet bought 40% of its shares in 1998, the company started to franchise for easyJet.
EasyJet's Business Model
EasyJet's main competitor is the Ireland-based low-cost carrier Ryanair. Finnoy Travel has written a review of Ryanair earlier. Also EasyJet is a pure low-cost operator flying between European cities but the airline has also a few destinations outside Europe. EasyJet flies mainly to major airports instead of small secondary airports that Ryanair prefers. Airports at better locations makes the airline easily accessible for budget travellers.
Safety of Easyjet
Based on statistics, low-cost airlines are as safe as traditional airlines. EasyJet has a good safety record without any fatal accident. However, there have been some minor incidents like fuel emergencies and too long take-off runs. We feel easyJet is safe enough to fly but there is still room for improvements.
Our Flights with EasyJet
In March 2019, Finnoy Travel flew from Helsinki to Berlin with easyJet Europe. The flight was extremely cheap costing less than 20 euros one-way. The flight departed from Helsinki-Vantaa Airport and landed to Berlin-Tegel Airport which is the biggest airport in Berlin area. Tegel Airport is located close to the city center which makes it an attractive option.
Low-cost airlines' have often unpleasant flight schedules because they avoid airports' expensive busy hours. Our flight departed from Helsinki at 9 PM and landed to Berlin at 10 PM. This schedule was perfect because we were able to work the whole day before flying to Berlin.
The flight was fully booked so we noticed that German and Finnish customers had found easyJet's cheap tickets.
Another EasyJet Experience
After the initial publish of this easyJet review, we have flown a few times again with easyJet. We have edited this article to match our latest experiences but the experinces have been quite similar.
In December 2019, we flew with easyJet from Helsinki to Cologne via Berlin-Tegel. EasyJet does not normally sell connecting flights so we had two different bookings: a return flight to Berlin and from Berlin a return flight to Cologne. When booking two separate connections, there is always a risk to miss the connecting flight and the airline won't then be responsible. That is why we had reserved long connections in Berlin-Tegel. It is also wise to have a travel insurance to cover possible extra costs of missing connection.
Our EasyJet Rating
In this easyJet flight review, we rate airline's different service areas from 1 to 5 stars based on our own flight experiences.
Booking and Check-in Procedure
We booked flights on easyJet's own web page. However, it is always wise to compare ticket prices on Momondo before placing a booking but usually you will find the cheapest easyJet's flights on their own website.
The booking process was simple but as all low-cost airlines do, also easyJet tries aggressively to sell extra services. Majority of the extra services were unneeded. Finnoy Travel recommends not to buy expensive extras. The saved money can be spent more wisely, for instance buying a lounge pass for a relaxing airport lounge visit. Also, purchasing a travel insurance is a good idea while travelling, though instead of buying airline's own expensive insurance services, consider buying it more affordably from Worlds' Nomads.
We flew with the cheapest ticket classes where only 1 piece of hand luggage was included and not any checked luggage.
On easyJet flight, you have better chances to get your cabin luggage inside the cabin. Ryanair puts cabin luggage to the cargo hold if you have not bought their Priority Boarding extra.
Aircraft and Cabin
The boarding processes went fast and they were organised efficiently. Everyone was allowed to have only 1 cabin bag and easyJet is really strict about this policy. In addition to the cabin luggage, no small personal items are allowed, not even a camera bag. Cabin luggage may also get checked into the cargo if there is no space inside the cabin. On the last flight from Berlin to Helsinki, we were forced to check-in our cabin luggage but on the other flights, we were allowed to have them into the cabin. This flight departed also a little delayed because the computer system in Berlin-Tegel Airport didn't work. The staff had to do everything manually but this kind of issues can happen to any airline so we didn't let it to affect this easyJet review.
Our flights were operated with Airbus A319 plane. The cabins were clean but seats were really tightly packed - only 29 inches between seats. The planes weren't the newest one and it looked a little worn. For example, on the flight from Helsinki to Berlin, the tray table's lock was broken on our seat.
All the flight were almost fully booked.
EasyJet as a low-cost airline does not offer any complimentary snacks but you can buy products from the in-flight bar. Items are moderately priced but the selection is typical airline menu including drinks, peanuts, candies and similar products. On the plane there were not any in-flight entertainment systems but easyJet's own magazines were available in seat pockets.
The cabin quality got the lowest point on this easyJet Airlines review.
EasyJet does not organize disturbing lotteries during the flight like Ryanair does. It means more peaceful flight among passengers.
EasyJet has in-flight magazines readily available in seat pockets. Ryanair distributes them to passengers individually per request.
The cabin crew were extremely friendly. They were also really careful with all small safety details. The pilots gave informative and clear speaks during the flights.
We didn't deal with easyJet's ground staff so we can't rate them. Normally everything goes so smoothly that there is not need to talk much with the ground staff. However, on the internet, you may find easyJet reviews from people who have not been totally happy with easyJet's service.
EasyJet flight tickets are not that cheap as Ryanair's but the price level is still affordable. For example, we booked a few of our easyJet flights super cheaply!
EasyJet offers more relaxed travelling experience compared to Ryanair. Even though the prices may be slightly higher, the overall price-to-quality ratio is much better.
Travellers in the same booking can usually sit together without extra charges on easyJet's flights. Ryanair loves separating people who have not paid for the seats.
As a summary, we feel that easyJet is a pure low-cost airline with an excellent price-to-quality ratio. Compared to Ryanair which makes aggressive in-flight marketing, easyJet makes passengers to feel more comfortable. You get what you pay without issues and there are less tricks and penalties for which Ryanair is famous for. Based on our easyJet experience, we feel the airline is a great low-cost choice but never expect more than you have paid for.
It is important to compare flight prices because they vary a lot. Find the best flight deals on Momondo.
Did you have flights with easyJet? Do you agree with our review of easyJet? Please comment below.